Frequently Asked Questions

How does Yazo create content?

Yazo uses state-of-the-art language models based on GPT-4 (provided by OpenAI) that were trained on large parts of the Internet to predict the probability of the next word given the input scenario.

Is the generated content unique?

Absolutely, Yazo will mostly generate unique content. For example, when you generate 3 outputs for any use case, Yazo receives the input data 3 separate times. Each will return with a different result.

Being trained on data from the web, language AI tends to sometimes show results that can be double-edged, especially in the context of short-form content.

But in general, our advice is to treat the results provided as raw ideas/proposals that need further processing before being published.

We expect users to review and edit results before publication.

How to cancel your paid subscription?

Go to the payment page and click on the “Change and edit subscription” button to cancel the subscription yourself.

If you cancel within your billing cycle and you have already paid for the month, your cancellation will be immediate and you will not receive a refund.

Once your paid plan is cancelled, you will automatically be reverted to the free plan.

How to connect with us?

We are always here to help you with your queries. If you would like to ask a question, share feedback, request a feature, or raise an issue, please contact us by sending a message to

Is writing limited to common topics or can I generate any niche-related text?

You can use Yazo for any vertical you want and the generated output will be customized.

Are there guidelines for custom use cases?

While there are no specific guidelines for custom use cases, adult content and unsafe content are strictly prohibited.

In addition, the approval of all use cases is subject to internal approval by our team in accordance with the guidelines set by OpenAI.

You can see more about our use policy for using the Yazo service here.

Can the content generated by Yazo be scaled/controlled?

Unfortunately, OpenAI (our language AI partner) has strict limits on output length, and we want to make sure we adhere to their guidelines.

Those users who are running open, unrestricted, long-term AI writers risk an outright ban if found to be in conflict with the proposed guidelines.

We do not want to put ourselves and our customers in that position.

What advantages does Yazo provide compared to ChatGPT and other OpenAI services?

We use our own algorithms specially adapted for the Croatian language, but also for other Slavic languages, and we apply the most modern practices in the industry. Our internal models can generate more words than ChatGPT, and there are additional features like WordPress integration and a text editor. We guarantee that you will not get the same quality of service directly with the OpenAI API.

We also support 30+ languages ​​and 20+ tones, and offer dozens of uniquely customized AI templates.

We provide a system rich with many exciting features (content generation is just one part of it!)

It is not so easy for a common user to deal directly with OpenAI APIs and provide optimized queries. These are just a few reasons, but it’s best to play around with Yazo and see what works best for your needs.

How to avoid incomplete, repetitive and poor quality results?

Given the nature of artificial intelligence, there will always be cases when you get incomplete, bad, or sometimes completely meaningless results from the model.

By using templates and our instructions you can reduce the chances of getting such results and increase the overall quality of the output.

Also try to reduce the number of points you want to write about. For example, instead of “8 ways…” send only “3 ways…” at once.

You can also adjust the input to make sure it makes sense and follow the suggested placeholder text. We are continuously working on improving the quality of writing and eliminating some problems. While some of this is out of our control, we make sure to add improvements where possible to make sure the result is as good as possible.

Yazo is a helpful creative writing tool, and we expect users to spend some time editing and refining their output to ensure high-level quality.

What data does Yazo have?

Yazo uses OpenAI technology. For now, OpenAI’s GPT-4 has been trained on Internet data up to November 2023, but its body of knowledge will soon be updated with the latest data.

What is your fair use policy?

We employ limitations to prevent automated/robotic behavior and to protect our service and our partners’ services (OpenAI) from potential abuse.

Our AI engine also limits certain types of use cases/usage behavior and automatically adjusts some parameters temporarily depending on an abnormal, intense usage pattern for a short period of time. You may notice a degradation in output quality when the system detects such activity.

It has also been observed that fast generations have some impact on output quality. This is most likely due to controls put in place by our LLM AI provider, but we have no insight into this process.

Moreover, with too much continuous content generation, your editor will become overwhelmed and you will likely miss some good gems in the noise.

Ordinary users rarely face these problems – they are expected to generate, read and edit the results.

If you feel you have been facing print quality or generation issues, please contact us at We’ll be happy to look into it.

Also, please note that you are not entitled to a refund under our Terms of Service.

Why can’t I sign in or create a new account?

We apologize for the inconvenience if you are facing this issue, but there could be various reasons for this.

We have strict risk and security measures in place to prevent misuse of our services and those of our partners. We do not allow multiple accounts per user, it is against our terms of use.

Additionally, whenever our system detects any suspicious activity from an account/IP (like bots, automation, multiple logins, FUP violations, etc.), it automatically leads to a restriction – and sometimes a permanent ban – of your accounts.

If you think this was done in error, please contact us at and we will look into it immediately.

Why does Yazo sometimes not want to generate text?

Unfortunately, OpenAI limits us in terms of the type of content that is allowed. What you intend to generate may be absolutely valid and there should be no reason to block such content, but OpenAI’s content filters are currently very strict on content related to topics such as sexuality or violence.

Hopefully this won’t be the case in the future as their technology and mitigation approaches get better at classifying content.

Do you accept PayPal?

We’re sorry, but we don’t currently support PayPal.

We use Stripe for payment processing – it’s one of the best and most secure payment processors in the world. Your card information is never stored with us and is completely secure.

Stripe needs a valid card on file to charge a recurring subscription. If you do not want to be automatically billed for the next cycle, please cancel your plan in your account settings or contact us at if you are having trouble canceling your subscription.

What is your refund policy?

We allow anyone to try out all of our features and continue using our product for free as long as they want with no obligation to upgrade.

Unfortunately, once you have subscribed to a paid plan, we are unable to refund you as this could lead to potential misuse and abuse of our services.

In the past, we have seen many cases of service abuse where users would generate a lot of content for their one-time needs and cancel the plan, leaving us with a huge bill. We incur costs due to OpenAI for every text generation and therefore we have to have certain rules in order to sustain ourselves.

Why is there a character limit?

The limit is set by OpenAI (our language AI API provider) and we must adhere to their guidelines.

How can I change my account email?

Right now you cannot do that due to security reasons.

Who owns the content?

You can dispose of the generated content as you wish. You should be able to use it in any way you like, but you are responsible for ensuring its authenticity and ethical applicability before posting it anywhere.

You can read more about the terms of use of the Yazo service here.